- Struggling to get the most out of Elasticsearch?
- Cluster buckling under load and you can't figure out why?
- Elasticsearch costs spiraling and you need to bring them down?
BigData Boutique's Elasticsearch experts and 24/7 support service keep your clusters running at peak performance.
- Elasticsearch Support services and premium assistance for unparalleled performance.
- 13+ years of hands-on experience with tailored support for self-managed and cloud deployments.
- Proactive and preventive support through our one-of-a-kind Pulse platform.
- 24/7 professional support with rapid response times, designated experts, and proactive assistance.
Elasticsearch Support by Experts
Elasticsearch is likely a critical tool for your business, and its technical depth and operational complexity can be daunting. That's where we come in. Our support team provides premium assistance for all Elasticsearch requirements, ensuring top-tier performance and reliability.
We support all versions of Elasticsearch, including legacy releases (v1.x, 2.x, and 5.x). We work with Elastic Cloud deployments and self-managed clusters alike. Our engagements deliver an exceptional support experience, including monitoring and documentation to ensure lasting performance.
Trusted by Fortune 100 and midsize companies alike, BigData Boutique's support covers every aspect of Elasticsearch -- from design and implementation to optimization and preventative maintenance.
Choosing our support safeguards your Elasticsearch investment and keeps your data and business processes running smoothly with minimal downtime.
Comprehensive Elasticsearch Support Offerings
With over 13 years of hands-on experience, support for both self-managed and Elastic Cloud deployments, and our exclusive Pulse software for automated optimizations, we have what it takes to keep your Elasticsearch environment at peak performance with proactive support at all times.
13 years of Experience (and counting)
Over a decade of field experience. Our team covers the full range: Implementation, Optimization, Maintenance, Migration, Search Relevance, and more. No other team in the world has this documented level of expertise.
Our 24/7 support guarantees the stability and performance of your Elasticsearch cluster. Over the years, we've maintained and supported clusters at every scale and in every vertical. That track record reflects both our technical depth and our commitment to helping clients succeed.
Support for Self Managed Elasticsearch or on Elastic Cloud
We tailor support to fit your setup -- whether that's self-managed Elasticsearch or managed Elastic Cloud. Our team works with deployments on AWS, Google Cloud, Azure, and on-premises environments.
Self-managed Elasticsearch gives you full control over configuration and scaling. The tradeoff is the need for dedicated resources and specialized knowledge to maintain the environment.
Elastic Cloud provides managed services, cloud-based deployments, and built-in scalability. Regardless of which path you choose, our support adapts to your specific needs.
For managed Elasticsearch on Elastic Cloud, we routinely provide better support than Elastic's own team -- our tooling is better, our expertise runs deeper, and we can trace issues all the way into your application layer to help fix them.
Pulse for Elasticsearch: Our Unfair Advantage
We built Pulse after a decade of working with customers and optimizing hundreds and thousands of clusters. That accumulated knowledge and expertise went into creating what is by far the most complete and sophisticated monitoring, alerting, and co-pilot platform for Elasticsearch.
Pulse automates servicing and optimization by providing recommendations for cluster health and performance, along with the ability to detect and alert on potential issues.
With Pulse, our customers sleep better knowing their clusters are in good hands -- and our team proactively monitors and stands ready to help.
Cluster security and efficiency are always our top priority. Pulse's automation enables timely detection and resolution of potential issues, keeping your Elasticsearch environment running securely and efficiently.
Real-Life Success Stories: Elasticsearch Support in Action
Our team has helped many companies harness Elasticsearch to innovate, sharpen their search capabilities, and tackle complex problems. Hear from our customers:
The understanding of Elasticsearch and insight BigData Boutique were able to provide was absolutely UNBELIEVABLE.
We tried several different support services, which weren’t very useful to us. With BigData Boutique we had the best experience.
You can tell just by talking to BigData Boutique, how deep their knowledge in search technology is.
BigData Boutique helped our search team with some of the intricacies of Elasticsearch and how we could integrate it with our solutions.
BigData Boutique preserved the basic schema and underlying architecture, yet took fundamental design decisions that significantly improved the existing platform.
Thanks to BigData Boutique we now constantly explore the potential for further use of Elasticsearch.
BigData Boutique created the best solution possible, and automated the entire process using DevOps principles.
Ever since BigData Boutique helped our Elasticsearch migration, we have had 99.999% (five 9s) uptime, a much better monitoring and alerting system and observability of our infrastructure and systems.
Had the pleasure to work with BigData Boutique. A mature experienced team with all it is related to databases, cloud and specifically to Elasticsearch.
BigData Boutique helped us take our Elasticsearch capabilities to it's top. Together we have optimized our infrastructure, fine-tuned many of our queries and pipelines to get a faster and more efficient service.
These success stories show what our Elasticsearch support delivers across industries and use cases -- tangible results for real organizations.
By partnering with BigData Boutique, these companies have leveraged our expertise to drive innovation and strengthen their search capabilities. Our support has been instrumental in resolving complex issues and keeping Elasticsearch deployments running smoothly, regardless of scale or industry.
Meet our Elasticsearch Support Team
We live Elasticsearch, breathe Elastic Stack, count Kibana sheep when we go to sleep, and dream of new ELK-based products and solutions. Our expertise go deep all the way to Apache Lucene itself.
Our Founder & CTO, Itamar Syn-Hershko, is a world renowned Elasticsearch expert, as well as a successful entrepreneur, speaker, and lecturer.
Each member of our team is a world-class expert that was carefully scrutinized, selected, and trained by Itamar himself in order to ensure the highest quality and service in the market. Along with industry best practices, our clients can take full advantage of their solutions - from enterprise search to logging and analytics. At BigData Boutique, we are deeply committed to solving complicated challenges.