At BigData Boutique, we specialize in providing end-to-end support services for OpenSearch, ensuring your search and analytics infrastructure is robust, efficient, and scalable. Our team of seasoned experts is dedicated to helping you leverage the full potential of OpenSearch, from deployment and optimization to troubleshooting and performance tuning.
BigData Boutique's OpenSearch experts and 24/7 support service is your go-to solution for ensuring optimal performance and reliability - so you can focus on your business.
- Our team provides OpenSearch Support services and premium assistance to ensure unparalleled performance for your OpenSearch cluster.
- The unparalleled experience of our team, with 14+ years of experience offering tailored support solutions for self-managed or cloud deployments.
- Our unique approach for providing proactive and preventive support, through our one-of-a-kind Pulse platform.
- We provide 24/7 professional support with rapid response times, designated experts, proactive support and real life success stories in action.
OpenSearch Support Services
OpenSearch, most likely a vital tool for your business or an important part of your log analytics infrastructure, comes with technical aspects and operational complexities that may seem overwhelming. This is where we step in. Our experienced support team provides premium assistance for all types of OpenSearch clusters, guaranteeing unparalleled performance and dependability.
Our customers include Fortune 100 companies and midsize companies alike, BigData Boutique’s support services cover all OpenSearch versions and for all aspects, from design and implementation to optimization and preventative maintenance.
World-class experts
With over a decade of field experience, our team offers various services for OpenSearch: Implementation, Upgrades, Optimization, Management and Maintenance, Migration, Search Relevance, and more. There is no other team in the world with such documented level of experience and expertise.
Our experience goes back over a decade, from very early versions of Elasticsearch and then through Open Distro, which later became OpenSearch. Over the years, we have maintained and supported clusters at any scale and in any vertical. Our proven track record showcases not only our expertise but also our dedication to helping clients achieve their desired outcomes.
Our support engineers are always willing to help and have all the knowledge and tools to assist - from simple configuration to modeling and optimizations.
Self-Managed OpenSearch Support Contract
If you are running OpenSearch in your own cloud, or an airgapped production environment, we can help. We provide support for OpenSearch as an open-source software running on any environment and can help with maintaining OpenSearch in production.
Amazon OpenSearch Service Support
Our OpenSearch support also includes AWS OpenSearch Service. While we cannot make changes to the managed service, we can absolutely help prevent issues, diagnose them as they occur, and provide support for how you use your applications with OpenSearch.
Pulse for OpenSearch: Our Unfair Advantage
We built Pulse after a decade of working with customers and optimizing hundreds and thousands of clusters. We took the accumulated knowledge, experience and expertise and created a tool that is by far the most complete and sophisticated monitoring, alerting, and co-pilot platform for OpenSearch.
Pulse automates servicing and optimization for OpenSearch clusters by providing automated recommendations for cluster health and performance, as well as the ability to detect and alert potential issues.
By leveraging Pulse, you can sleep better at night knowing your clusters are in good hands, and our support engineers proactively monitor and ready to offer help.
The security and efficiency of your OpenSearch cluster is always our top priority. Pulse's automation capabilities facilitate the timely detection and resolution of potential issues, ensuring efficient and secure maintenance.
Real-Life Success Stories: OpenSearch Support in Action
Our team provides support to many companies harness the power of OpenSearch to innovate, improve their search capabilities, and solve complex problems. Hear our clients speak:
The understanding of Elasticsearch and insight BigData Boutique were able to provide was absolutely UNBELIEVABLE.
We tried several different support services, which weren’t very useful to us. With BigData Boutique we had the best experience.
You can tell just by talking to BigData Boutique, how deep their knowledge in search technology is.
BigData Boutique helped our search team with some of the intricacies of Elasticsearch and how we could integrate it with our solutions.
BigData Boutique preserved the basic schema and underlying architecture, yet took fundamental design decisions that significantly improved the existing platform.
Thanks to BigData Boutique we now constantly explore the potential for further use of Elasticsearch.
BigData Boutique created the best solution possible, and automated the entire process using DevOps principles.
Ever since BigData Boutique helped our Elasticsearch migration, we have had 99.999% (five 9s) uptime, a much better monitoring and alerting system and observability of our infrastructure and systems.
Had the pleasure to work with BigData Boutique. A mature experienced team with all it is related to databases, cloud and specifically to Elasticsearch.
BigData Boutique helped us take our Elasticsearch capabilities to it's top. Together we have optimized our infrastructure, fine-tuned many of our queries and pipelines to get a faster and more efficient service.
Meet our OpenSearch Support Team
We live Search, breathe OpenSearch, count OpenSearch Dashboards sheep when we go to sleep, and dream of nodes in high availability. Our expertise go deep all the way to Apache Lucene itself, and back many years to the very early versions of Elasticsearch.
Our Founder & CTO, Itamar Syn-Hershko, is a world renowned Elasticsearch and OpenSearch expert, as well as a successful entrepreneur, speaker, and lecturer.
Each member of our team is a world-class expert that was carefully scrutinized, selected, and trained by Itamar himself in order to ensure the highest quality and service in the market. Along with industry best practices, our clients can take full advantage of their solutions - from enterprise search to logging and analytics. At BigData Boutique, we are deeply committed to solving complicated challenges.