BigData Boutique provides end-to-end support for OpenSearch, making sure your search and analytics infrastructure stays robust, efficient, and scalable. Our team of seasoned experts helps you get the most out of OpenSearch -- from deployment and optimization to troubleshooting and performance tuning.
Our OpenSearch experts and 24/7 support service keep things running at peak performance so you can focus on your business.
- OpenSearch Support services and premium assistance for unparalleled cluster performance.
- 14+ years of hands-on experience, with tailored support for self-managed and cloud deployments.
- Proactive and preventive support through our one-of-a-kind Pulse platform.
- 24/7 professional support with rapid response times, designated experts, and proactive monitoring.
OpenSearch Support Services
OpenSearch is likely a vital tool for your business or a key part of your log analytics infrastructure. The technical aspects and operational complexities can be daunting. That's where we come in. Our experienced support team provides premium assistance for all types of OpenSearch clusters, ensuring top-tier performance and reliability.
Our customers include Fortune 100 companies and midsize companies alike. BigData Boutique's support services cover all OpenSearch versions and all aspects -- from design and implementation to optimization and preventative maintenance.
World-class experts
With over a decade of field experience, our team covers the full range of OpenSearch services: Implementation, Upgrades, Optimization, Management and Maintenance, Migration, Search Relevance, and more. No other team has this documented level of experience and expertise.
Our history stretches back to the early versions of Elasticsearch, through Open Distro, and into OpenSearch. Over the years, we've maintained and supported clusters at every scale and in every vertical. That track record reflects not just technical depth, but a genuine commitment to helping clients achieve their goals.
Our support engineers bring both the knowledge and the tools to help -- from simple configuration to data modeling and performance optimizations.
Self-Managed OpenSearch Support Contract
Running OpenSearch in your own cloud or an airgapped production environment? We can help. We support OpenSearch as open-source software on any environment and can help maintain it in production.
Amazon OpenSearch Service Support
Our support extends to AWS OpenSearch Service. While we can't make changes to the managed service itself, we absolutely help prevent issues, diagnose them when they occur, and advise on how your applications use OpenSearch.
Pulse for OpenSearch: Our Unfair Advantage
We built Pulse after a decade of working with customers and optimizing hundreds and thousands of clusters. That accumulated knowledge and expertise went into creating what is by far the most complete and sophisticated monitoring, alerting, and co-pilot platform for OpenSearch.
Pulse automates servicing and optimization by providing recommendations for cluster health and performance, along with the ability to detect and alert on potential issues.
With Pulse, you can sleep better knowing your clusters are in good hands -- and our support engineers proactively monitor and stand ready to help.
Cluster security and efficiency are always our top priority. Pulse's automation enables timely detection and resolution of potential issues, keeping your OpenSearch environment running securely and efficiently.
Real-Life Success Stories: OpenSearch Support in Action
Our team supports many companies in harnessing the power of OpenSearch to innovate, improve search capabilities, and solve complex problems. Hear from our clients:
The understanding of Elasticsearch and insight BigData Boutique were able to provide was absolutely UNBELIEVABLE.
We tried several different support services, which weren’t very useful to us. With BigData Boutique we had the best experience.
You can tell just by talking to BigData Boutique, how deep their knowledge in search technology is.
BigData Boutique helped our search team with some of the intricacies of Elasticsearch and how we could integrate it with our solutions.
BigData Boutique preserved the basic schema and underlying architecture, yet took fundamental design decisions that significantly improved the existing platform.
Thanks to BigData Boutique we now constantly explore the potential for further use of Elasticsearch.
BigData Boutique created the best solution possible, and automated the entire process using DevOps principles.
Ever since BigData Boutique helped our Elasticsearch migration, we have had 99.999% (five 9s) uptime, a much better monitoring and alerting system and observability of our infrastructure and systems.
Had the pleasure to work with BigData Boutique. A mature experienced team with all it is related to databases, cloud and specifically to Elasticsearch.
BigData Boutique helped us take our Elasticsearch capabilities to it's top. Together we have optimized our infrastructure, fine-tuned many of our queries and pipelines to get a faster and more efficient service.
Meet our OpenSearch Support Team
We live Search, breathe OpenSearch, count OpenSearch Dashboards sheep when we go to sleep, and dream of nodes in high availability. Our expertise go deep all the way to Apache Lucene itself, and back many years to the very early versions of Elasticsearch.
Our Founder & CTO, Itamar Syn-Hershko, is a world renowned Elasticsearch and OpenSearch expert, as well as a successful entrepreneur, speaker, and lecturer.
Each member of our team is a world-class expert that was carefully scrutinized, selected, and trained by Itamar himself in order to ensure the highest quality and service in the market. Along with industry best practices, our clients can take full advantage of their solutions - from enterprise search to logging and analytics. At BigData Boutique, we are deeply committed to solving complicated challenges.