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Apache Kafka Consulting and Support Services

BigData Boutique’s Kafka experts help you drive real business value with Apache Kafka.

Our consulting and support services cover everything you need to make the system much more efficient, scale confidently and lower operational and maintenance costs.

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Big Brands Trust Us With Their Projects

 

Dedicated Support & Expertise

Hands-on Kafka Expertise

Hands-on Kafka Expertise

Our developers have extensive experience maintaining large scale messaging and event streaming platforms for wide range of use cases — finance and banking, IoT, eCommerce, among others.

SLAs Unique To Your Need

SLAs Unique To Your Need

Choose from a range of SLAs to suit startups to enterprise organizations worldwide. We also cater to your urgent needs and help you build go to market products in time with our customized services and solutions.

24/7 Dedicated Support

24/7 Dedicated Support

Our developers are available to you 24/7 — making it easy for you to schedule consulting engagements when most convenient for your team.

Professional Kafka Services

Strategy & Design Consulting

Our Solution Architects will guide your team in building a robust and scalable model based on your use case, data volume, growth needs, and other business requirements. If needed, we’ll help you migrate from your existing messaging platform such as Kafka and RabbitMQ successfully, minimizing impact on your infrastructure.

Strategy & Design Consulting

Production Support With Guaranteed Response Time

Our engineers will support you in development and implementation of your messaging and event streaming system with Apache Kafka. We’ll make sure the configurations are setup with best practices and latest features — ready for your test and production environment.

Production Support With Guaranteed Response Time

Performance Optimization

We help you achieve optimal performance and ensure health of your Kafka clusters — while reducing your operational and maintenance costs. Finetune configurations for your use cases — optimize clusters for durability and memory usages and troubleshoot performance issues to help you operate Kafka reliably and stably in your cloud platform of choice.

Performance Optimization

On-Demand Support Services For Kafka

Urgent Support When You Need It

Urgent Support When You Need It

Our developers have extensive experience maintaining large scale messaging and event streaming platforms for wide range of use cases — finance and banking, IoT, eCommerce, among others.

Upgrades and Security patches

Upgrades and Security patches

Choose from a range of SLAs to suit startups to enterprise organizations worldwide. We also cater to your urgent needs and help you build go to market products in time with our customized services and solutions.

Assessment & Benchmarking

Assessment & Benchmarking

Our developers are available to you 24/7 — making it easy for you to schedule consulting engagements when most convenient for your team.

Testimonials

opentable inc

Andy Metcalfe Project Lead, OpenTable Inc.

BigData Boutique were a great help to our search team. They helped with some of the intricacies of Elastic Search and how we could integrate it with our solutions. We had some existing questions and then wanted to freestyle some investigation into our roadmap in the coming months. We collaboratively had some working prototypes at the end of period which will hopefully lead to some great new product features around search experiences at OpenTable.
particular software ltd

Andreas Öhlund Director of Engineering, Particular Software Ltd.

BigData Boutique's Itamar has been awesome in helping us improve our storage support in NServiceBus and improving our line of DevOps products in the Particular Platform.
pipl

Uri Harel VP Infrastructure, Pipl

We have someone to go to for questions around Elasticsearch now. We are constantly exploring the potential for further use of Elasticsearch, and they are a very valuable resource for that.
Pipl's Success Story arrow right

Where Teams Bring Us in for Kafka

Most Kafka consulting engagements start with one of these problems. If yours is on the list, our Kafka consultants have fixed it before.

Consumer lag that never recovers

Partitions sized for last year, hot keys, and consumers that rebalance every deploy. We fix partition strategy, consumer configuration, and the producers that cause the skew.

Brokers that fall over under load

Disk, page cache, and network settings left at defaults, replication that cannot keep up, and no capacity plan. We tune the cluster and give you the numbers to size the next one.

ZooKeeper to KRaft, or a version jump

Upgrades that have been postponed for years, including the KRaft migration, done with a rollback plan and without a maintenance window your customers notice.

Kafka costs more than it should

Managed Kafka bills, over-replicated topics, and retention nobody reviewed. We cut what is not needed and help you decide between self-managed, MSK, Confluent, and alternatives.

Streaming beyond the broker

Kafka is fine; the pipeline around it is not. We design the Kafka Connect, Flink, and ClickHouse layers that turn events into something the business can query.

Nobody owns Kafka

The engineer who set it up left. We take over operations under a support plan or embed a senior engineer with your team until it has an owner again.

How a Kafka Engagement Works

1

Scoping call

A 30-minute call about your cluster and the problem. You meet the engineer who will lead the work.

2

Cluster assessment

A one- to two-week review of brokers, topics, producers, and consumers that produces a prioritized findings report.

3

Implementation

Changes made with your team, in staging first, with throughput and lag measured before and after.

4

Support or handoff

Runbooks for your team, an hours bank, or a production support plan with an SLA.

See how our engagement models and pricing work.

Kafka Consulting FAQ

What do your Apache Kafka consulting services include?

Architecture and topic design, capacity planning, performance tuning, upgrades and KRaft migrations, security and multi-tenancy, Kafka Connect and stream processing with Flink or Kafka Streams, cost reviews, and production support with an SLA. We work with self-managed Kafka, Amazon MSK, Confluent Cloud and Platform, and Redpanda.

How is Kafka consulting priced?

Assessments, migrations, and tuning sprints are quoted as fixed-scope projects. Ongoing work runs on a pre-paid hours bank or monthly retainer, and production coverage is an annual support plan with an SLA. We do not publish list prices; you receive a written quote, and meet the engineer leading the work, before anything is billed.

Is there a minimum engagement?

No long-term commitment is required. Most clients start with a one- to two-week Kafka cluster assessment or a small hours bank and decide whether to continue after seeing the findings.

Can you help us migrate from ZooKeeper to KRaft or upgrade Kafka?

Yes. We plan and run Kafka version upgrades and ZooKeeper to KRaft migrations as rolling operations with a tested rollback, including the client and Connect compatibility work that usually causes the surprises.

Do you provide Kafka production support?

Yes. Our enterprise support plans cover Kafka clusters with defined response times, on-call coverage, upgrades, and proactive reviews. Many clients combine a support plan with a small hours bank for architecture questions.

Should we run Kafka ourselves or use a managed service?

It depends on your team, your throughput, and your budget. We are vendor-neutral and have run all of the options in production, so we can give you the numbers for self-managed Kafka on Kubernetes or VMs, Amazon MSK, Confluent, and Redpanda for your workload rather than a generic recommendation.

Ready to Get Started?

Get in touch with our Kafka experts or schedule a meeting to discuss your needs.

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